Customer reviews at Tri-City Kia in Eden, NC

We were on our way home from vacation in Virginia and had car trouble near Eden, NC. We had a long day of driving ahead of us and were worried we would be stuck with no car and no way home. Their Service Department was very helpful and professional. Brandon worked on our Dodge Durango like a NASCAR pit crew team member and got us back on the road in record time. They made a totally annoying situation bearable and we enjoyed the time we spent at the dealership. Thanks so much for taking good care of us.

Nice place to d ok business

The easiest, most efficient car buying experience I’ve had. Todd was very knowledgeable about the vehicle and very helpful in my journey to find the right vehicle for me. The dealer fee was exceptionally reasonable with no hidden fees.

Initial hiccup on pricing when we considered this dealership. GM contacted us and worked with us on the price and sale. EXCELLENT DELIVERY PROCESS!. Will buy again.

Just had a recall fixed

I have bought many cars and pickups over the years from dealerships in Virginia, North Carolina, Delaware, Ohio, Michigan, Indiana, and in Japan. Shopped at mega-size dealerships and mom & pop shops. Perhaps just three times in these decades have I thought I got "5 Star" quality sales service; treated right, vehicle fairly priced, neither the salesperson nor the finance trying to upsell me on nonsense items, costs and services. One of these three 5 Star deals was struck yesterday with Tri-City Chrysler, Jeep, Dodge, and Kia in Eden, North Carolina. It's a small town/area dealership I highly recommend if you want to consider any of these car brands. Salesperson Leah Wright was excellent and the finance office was no nonsense and no pressure upselling---exactly what I like. The sales folks at Tri-City are true professionals. If you want to buy a new or used vehicle, I recommend you consider making Tri-City in Eden, NC one of your stops.

Great job taking care of recall on my vehicle. I didn't have to wait long. Friendly service.

I didn't purchase a vehicle but Malaika was a pleasure to work with.

I really have had the best customer service from here Jeffrey Jones and Mason Lynch were absolutely the most courtest! They went above and beyond for me, Pamela Howard. The parts guy; (I'm sorry I forgot your name was very nice also, providing me a ride home while I my truck was being worked on . The mechanic that worked on my vehicle Mike Fernette was very thorough and also polite The cashier's as well All in all I must say they truly work as a team to help the customer I will be back for future repairs. Thank you all for your help. God bless you all!

Love they finally have v8 but really they looked and talked to me like I can't afford vehicle they have and I already have vehicles same as they had on the lot made me not want to purchase from them. I went all the way to Lake Norman the same day to purchase vehicle because of that. I come to buy something I want it when I do not when you think I should purchase it. So hey let them miss out on that purchase. Possibly I will try again being they are closer to me but stop with the stereo typing would be great